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Privacy policy

Effective date: March 1, 2026

1. Information we collect

We collect information that helps us provide a better experience and more efficient automation for your business.

  • Personal identification information: name, email address, phone number, and business details provided when you request a demo or sign up.
  • AI interaction data: voice recordings or text transcripts of interactions with our AI receptionist, used to facilitate real-time responses and service improvements.
  • Technical and usage data: IP address, browser type, and how you interact with our website.
  • Template data: if you use our Notion templates, we do not access the content of your private workspace unless explicitly shared for support.

2. How we use your information

  • Service delivery: operating AI receptionists and managing appointment scheduling.
  • Product improvement: refining automation workflows.
  • Communication: account updates, technical notices, new features.
  • Customization: tailoring the system to your specific business.

3. Data sharing and disclosure

We do not sell your personal data. We share information only with service providers assisting in delivery of our services, when required by law, or as part of a business transfer such as a merger or acquisition.

4. Data security

We implement industry-standard security measures, but no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your rights and choices

  • Access: request copies of your personal data.
  • Correction: request correction of inaccurate information.
  • Deletion: request erasure of your personal data under certain conditions.
  • Opt-out: unsubscribe from marketing communications at any time.

6. International data transfers

As VPI Concepts operates globally, your information may be transferred to and maintained on computers outside your state or country. Using our services means you consent to these transfers.

7. Changes to this policy

We may update this policy from time to time and will note the new effective date on this page.

8. Contact us

Questions about this policy can be sent to VPI Concepts at the contact details listed on our Company page.

Note: this page mirrors the current published privacy policy at vpiconcepts.com. Confirm final legal text with counsel before publishing.