AI Receptionist Pricing: Essential Guard
$29/month
80 included minutes
- 24/7 answering and spam filtering
- Business FAQs and email summaries
- English baseline
- VPI-provided web number
Plans & pricing
AI Receptionist Pricing
AI receptionist plans start at $29/month. A 7-day free trial is advertised for receptionist packages. WhatsApp assistants and custom automation are quoted separately.
AI Receptionist Pricing: AI receptionist plans
Monthly prices in USD. Choose the minutes and functions your business needs.
AI Receptionist Pricing: Growth Partner
$99/month
280 included minutes
- Live calendar booking
- Transfer to one number
- Audio and text transcripts
- English and Spanish
AI Receptionist Pricing: Complete System
$199/month
650 included minutes
- Calendar booking with SMS reminders
- Routing to up to three numbers
- CRM integration and follow-ups
- Multilingual support (10+)
Compare the plans
24/7 answering and spam filtering are included in all three plans. Confirm number availability, integration requirements and your start date during onboarding.
| Feature | Essential Guard | Growth Partner | Complete System |
|---|---|---|---|
| Monthly price | $29 | $99 | $199 |
| Included minutes | 80 | 280 | 650 |
| Published setup time | 1 business day | 3 business days | 7 business days |
| Telephone integration | VPI-provided web number | Custom number porting | Up to 3 lines |
| Summaries | Email text summary | Audio + text transcripts | CRM data sync |
| Knowledge base | Business FAQs | Detailed service catalogue | Technical knowledge |
| Calendar booking | — | Included | Included + SMS reminders |
| Lead transfer | — | 1 number | Routing to up to 3 |
| Website synchronisation | — | Included | Included |
| Languages | English | English / Spanish | 10+ languages |
| CRM and workflow integration | — | — | Included |
| Automated follow-ups | — | — | Included |
| Published support | Email · 48 hours | Priority email/chat · same day | Dedicated Slack/VIP · under 4 hours |
Medical receptionist options
Published medical-plan pricing. Required agreements, data handling and suitability must be confirmed for your specific deployment.
| Plan | Monthly price (USD) | Included minutes |
|---|---|---|
| Medical Growth | $199 | 280 |
| Medical Complete | $349 | 650 |
The live offering lists a BAA, encrypted storage, retention controls and audit-log access. Discuss deployment requirements →
Add more minutes
Published top-up packs in USD. Confirm pack expiry and what happens when included minutes run out before activating a plan.
| Top-up | Essential minutes | Growth minutes | Complete minutes | Medical minutes |
|---|---|---|---|---|
| $10 | 20 | 20 | 20 | Unavailable |
| $50 | 110 | 120 | 130 | 100 |
| $100 | 250 | 280 | 300 | 200 |
| $200 | 570 | 630 | 690 | 400 |
| $500 | 1670 | 1830 | 2000 | 1000 |
Custom and enterprise projects
Request a quote for higher volumes, custom phone systems, additional integrations or multi-branch workflows. WhatsApp Business Assistants and other custom services have their own agreed scope.
Your proposal will confirm any setup charges, provider costs and support scope. The published plan table does not specify a separate setup fee.
Pricing checked against vpiconcepts.com on 2 October 2026. Trial activation and account terms are confirmed during onboarding.
AI Receptionist Pricing FAQs
What is included in the setup?
We agree the call types, approved business information, routing, and supported integrations before implementation. Your team reviews the configuration and tests the handoff before launch.
What are the published voice plan allowances?
General receptionist plans list $29 for 80 minutes, $99 for 280 minutes, and $199 for 650 minutes per month. Confirm features and top-ups during onboarding. WhatsApp and custom automation are quoted separately.
Can appointments and transfers be configured?
Supported calendar booking, appointment requests, and transfers are configured according to the selected plan and integration. If a request cannot be confirmed, it should be routed to staff for follow-up.
How are sensitive workflows handled?
Medical arrangements list $199 and $349 tiers with agreed BAA and data-handling scope. Review the actual services, access, retention, and contracts. Administrative assistants do not provide clinical, legal, tax, or other professional advice.
How can we evaluate the service?
Review a live demo and agree a pilot with realistic calls, staff ownership, and acceptance criteria. A seven-day trial is advertised for receptionist packages; activation and account terms are confirmed during onboarding.
For an independent reference on evaluating AI risks, see the NIST AI Risk Management Framework.
AI Receptionist Pricing: Map the first conversation
Start by deciding which questions the assistant may answer and which require a person.
Opening hours, location, approved service descriptions, and booking procedures are useful starting points.
Keep the source information current and assign a staff owner who can approve corrections.
A confident voice should never substitute for an accurate policy or a current availability record.
AI Receptionist Pricing: Capture a concise and useful request
Ask one question at a time and collect only information that helps the next action.
Read back important contact details and allow corrections.
Distinguish facts confirmed by the caller from assumptions and unanswered questions.
Staff should receive a usable summary rather than an unstructured transcript that requires them to repeat the entire intake process.
AI Receptionist Pricing: Keep voice and WhatsApp responsibilities clear
Voice and WhatsApp can support related customer journeys, but they are separately scoped services.
Agree whether a conversation may move between channels, which system owns the record, and who monitors replies.
Do not send a caller into an unattended message thread.
Confirm channel preferences and the appropriate handling of sensitive information before transferring details.
AI Receptionist Pricing: Define after-hours ownership
Document opening hours, holidays, the relevant time zone, on-call contacts, and the fallback when the first person does not answer.
A message marked urgent still needs a responsible human queue.
Tell callers what has actually happened: a request received, an attempted transfer, or a confirmed appointment.
Avoid vague promises of immediate attention when coverage has not been arranged.