Your client dashboard
A shared view of enquiries, assistant activity and outstanding follow-ups.
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The VPI roadmap
VPI Concepts Product Roadmap
Our direction is to make it easier to configure assistants from your business information and connect the work across your company.
Planned direction
Help us prioritise what comes next.
These concepts are planned, with no committed launch dates. Register interest to tell us which problem matters most to your business.
Guided business onboarding
An easier way to provide services, prices, policies and updates to your assistant.
View the plan →Connected business teams
Bring sales, service and operations together around shared business information.
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Future products
What would help your business next?
Tell us which planned product you’re interested in and what you need it to solve.
This opens an email draft for you to review and send. Your interest is recorded only when your email reaches us.
VPI Concepts Product Roadmap FAQs
What is included in the setup?
We agree the call types, approved business information, routing, and supported integrations before implementation. Your team reviews the configuration and tests the handoff before launch.
What are the published voice plan allowances?
General receptionist plans list $29 for 80 minutes, $99 for 280 minutes, and $199 for 650 minutes per month. Confirm features and top-ups during onboarding. WhatsApp and custom automation are quoted separately.
Can appointments and transfers be configured?
Supported calendar booking, appointment requests, and transfers are configured according to the selected plan and integration. If a request cannot be confirmed, it should be routed to staff for follow-up.
How are sensitive workflows handled?
Medical arrangements list $199 and $349 tiers with agreed BAA and data-handling scope. Review the actual services, access, retention, and contracts. Administrative assistants do not provide clinical, legal, tax, or other professional advice.
How can we evaluate the service?
Review a live demo and agree a pilot with realistic calls, staff ownership, and acceptance criteria. A seven-day trial is advertised for receptionist packages; activation and account terms are confirmed during onboarding.
For an independent reference on evaluating AI risks, see the NIST AI Risk Management Framework.